Last year I bought my Fanatic Ride Rig 6 sqm in Berlin official store. I am using it not often and every time I am rigging it I have the problem:
On top of the sail there is a strap that should hold the mast. The problem is that it has a hole big enough to squeeze the mast between that strap and the sail. It happens when I am tightening the sail and the worst - while sailing!
This is very unsafe system. I don’t know how to attach pictures here but trust me it is a complete fail of a sail.
It must be fixed somehow before use! What can Fanatic do about it?