Neezar Dear Neezar, I did not give you a lesson, I simply explained this is a forum to advise on product styles, not a customer service hotline/warranty service. Yes, agreed so far you do not seem to be getting the right service. If you can measure the actual screws then we can try to help further to get the correct ones to Mo/yourself. I had actually hoped this would be done "live" with Mo, to be able to sort this out the quickest/much easier than us going back and forth here?
Product Management/customer service is important to us, but it is not what this forum is intended for - I am the Brand Manager, with a pretty big workload - we sell thousands of products a year, via a network of Dealers who should be able to take care of these issues, otherwise we could/should just switch to online sales and handle it ourselves. That is currently not the case for the vast majority of our clients, unfortunately you are in a very small market where spare parts are rare/information is not as good as it should be.
Send me the lengths of the screws which you got please, then we can make sure we get it right, otherwise we may end up sending the wrong screws again.
This is what should be fitting the foils/wings:
3 x M8 x 30 for the front Wing 1500 (smaller wings 1250/1000/900 = M8 x 25)
2 x M8 x 35 for the Mast to Fuselage
2 x M6 x 16 for the back wing.